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Network scanner Error in Windows
- When you start scanning, you might have issues with the computer or scanner leading to failed scan.
- Network scanner errors are common in printers connected either on wired or wireless network. Many issues will lead to the network scanner error
Possible reasons for Network error - HP Print Scan Doctor
- An error occurred communicating with the scanning device
- An error occurred while communicating with the HP imaging device
- Error arises while connecting with the scanning decice
- When your computer is unable to be detected
- Computer is not found
- You will also get error message like Scan to computer is currently unavailable or no longer activated
- Sometimes the scanner itself will not be found.
- Check whether the issues is related with scan or print
- If the connection error implies to both printing and scanning, check whether the wireless or wired network connections are better to use.
- If the issue is only while scanning, then you have to progress with the next step.
- Device restart is a must
- Restart will definitely help you to gain the connections that are lost, so turn off the printer.
- Check whether the printer power cord is hooked up straight in a power outlet. Don’t use a surge protector as it might lead to connectivity issues.
- Shut down the computer also and wait for a few minutes to switch on the devices once again.
- Driver scan check
- If the error persists, continue to the next step.
- Enter your printer model name in Windows search and tap on the printer name.
- If HP Printer Assistant is opened, tap on the Scan a Document button or Manage Scan to a computer and check whether all other stuff are in a proper way.
- Print and Scan Doctor
HP Print and Scan Doctor will help you to diagnose the printer issues and it is available for free on the printer.
For furthermore printer issues, you can always call us at +1-850-761-8950 the toll-free number or visit here 123.hp.com/setup
